Our Services

We unlock the unlimited possibilities in service offering through partnership with Mobile Network Operators in Nigeria by delivering short code powered Value Added Services. Our services include SMS Aggregation, Caller Tunez for product advertisement, organization’s special programmes and services, Interactive Voice Service for managing interactions between customers and an organization such as in making enquiries, Outbound Dialer for campaigns and Content Management, USSD and Premium SMS Based services, request and feedback, Digital Telco products distribution such as logical recharge and data, Closed User Group services and payment solutions using short codes.

We manage virtual customer Call Centres which affords organizations the opportunity to set up call centres without the traditional PABX hardware. Our solution supports short codes and special numbers depending on the client’s preference. Quality control is built into the platform to manage agents responses and attitudes to customers, different complaints and call reasons, self service and local language support features are also supported.

This is used to help organizations with high foot traffic to manage servicing of customers in an orderly and structured manner and with an opportunity to track the frequency of occurrence of different customer issues and call reasons. The solution provides a feedback mechanism which can be translated into actionable insights and reports to take informed business decisions.

Our Partner

GiTLog Queue Management System (QMS)

We provide IT Consultancy services for organizations, helping to guide on the choice and use of IT solutions and tools best suited for the organization. We design the IT landscape to suit the business needs and achieve its objectives and supervise the implementation of the chosen solutions and capabilities. We offer software development services for bespoke solutions fit for specific purposes in an organization.

We offer cloud services in form of platform as a service model where most or all of the IT services of an organization are managed centrally without the need for physical hardware and the trouble of cooling, power and licensing. All services are fully based on subscription paid at a defined interval by the organization. Examples of such solutions are Customer Relationship Management (CRM), Billing and Payment Software, Enterprise Marketplace Solution, etc.

Digital Transformation is key in our service offerings. We help organizations to manage the adoption of suitable digital tools and solutions in service delivery and internal use in the organization. We deliver modern software applications, mobile Apps, Office collaboration tools and solutions for process automation to improve customer experience

We offer a wide range of payment solutions with seamless customer journey built on secure and easy to use platforms. Payments for utility services and products on various eCommerce platforms is made easy by our customer-centric digital payment solution. We build customized solutions to enable flexible payments for your products and services with options for one-off and recurring payments.

We help to define the business capabilities and building blocks needed for your organization and mapping of same to different units and lines in the organization. We are practitioners in the use of TM Forum and other industry accepted frameworks and standards and apply the tools in defining and optimizing your business processes

Data is said to be the new gold of the digital economy. We help organizations manage their data assets by implementing the best of data governance frameworks and analytics solutions for insights generation and data monetization. We develop comprehensive executive dashboards and visualizations to monitor organization’s critical KPIs and metrics real-time and supported on web and mobile. Executives of organizations can get the performance reports of the organization on the go on their mobile devices.

Connecting skilled professionals with the right organizations. We recruit, train, and deploy technology professionals at every stage of their career from entry to board-level roles.

We partner with major players in the IT Industry as Resellers and Service Integrators for different technology stack and product suite. Some of our partners are Cisco, Microsoft, Cloudera, Oracle, Nokia, Huawei Technologies and a host of others. Our focus areas are in network devices and equipment, Point of Sale devices, Security Solutions, Access Management solutions, Visitors Management Solution and associated software tools